What can I do if my W-2 draft is incorrect?

If there are discrepancies in an employee's W-2, you can take action through Niural to obtain an accurate W-2c form. Currently, Niural does not charge an extra fee for rectifying W-2 forms.

As corrected W-2s only display the changes made, it's normal for most boxes to remain blank after corrections have been made.

These are some potential problems that you might face with the W-2 form.

• Incorrect legal name or SSN 

Should you or an employee identify an error in their legal name or Social Security Number on their W-2, an administrator must rectify this information on behalf of the employee.

• Incorrect work address - correcting state tax withholding

If an employee worked in a state different from the one specified as their work address in Niural, either partially or for the entire year, it's probable that their wages were taxed incorrectly.

• Incorrect home address

Home addresses can be updated by employers from the employee profile in Niural. Employee's can also update their own address through their profile. 

• Incorrect employee benefit deduction or employer benefit contributions

If an employee's benefit deductions or employer contributions are inaccurate on the W-2, please notify the Niural team. After our team makes the necessary corrections, a draft version of the W-2c (corrected W-2) will be accessible in the employee's profile. We'll send you and the employee an email notification once the draft form is ready for review.

Employees requiring the corrected Form W-2c should delay filing their personal returns until they have both the original and corrected forms in hand.

• Issues with wages and taxes

Two common reasons for incorrect wage or tax information include:

1. Missing employee wages.

2. Tax exemption issues.

If you or an employee suspects any missing wages or inaccuracies in taxes on their W-2, administrators should examine annual wage reports and verify the tax exemptions configured in employee profiles.

• Issues with Company information 

The company information, including name, address, and FEIN, can be corrected by employers.

Note: Companies with lengthy names might have their name truncated on W-2 forms. Unfortunately, we cannot modify this display. However, as long as the Federal Employer Identification Number (FEIN) on the form is accurate, there should be no problems with tax filings.

How to report a correction to Niural?

Access the Tax and Compliance section via your employer profile. Here's a quick guide:

• Choose Tax Documents.

• Navigate to the W-2s tab and select all employees to download for a bulk review.

• For individual assessments, click the Review button in the employee information.

You'll gain access to the draft W-2 generated by Niural. To report any corrections, simply click the "Report a correction" button or follow the provided link for reporting corrections.